Manajemen Konflik Dalam Peningkatan Kinerja Guru Di MIS Al Ilmiyyun Paya Rengas

Abstract

The conflicts that usually occur at MIS Al Ilmiyyun Paya Rengas regarding teacher performance are caused by differences of opinion, misunderstandings, sensitive feelings and differences in the characteristics of the teaching staff which have an impact on harmony between fellow teachers at the madrasa. Therefore, conflict management is needed as a strategy in solving problems to create good and positive team work performance and can help the development of the MIS Al Ilmiyyun Paya Rengas madrasah. This type of research uses a qualitative approach. The subjects of this research were Madrasah heads and Islamic religious teachers. Method of collecting data by means of observation, interviews and documentation. The analysis technique goes through the stages of the data collection process, data reduction, data presentation and conclusion presentation. The results of the research show that the causes of conflict that occur among MIS teachers at Al Ilmiyyun Paya Rengas include quarrels, disputes, disagreements. Then teachers sometimes often arrive late, are less enthusiastic in carrying out irresponsible tasks, and tend to change their attitude unlike usual. Madrasah Principal's conflict management at MIS Al Ilmiyyun Paya Rengas uses a persuasive and family approach, deliberation and discussion, as well as using his authority as school principal when necessary. Conflict management in improving the performance of MIS Al Ilmiyyun Paya Rengas teachers by planning, implementing and evaluating teacher performance.